BCB Lending Automation – Leading Bank

Discover how BCB Lending processes at Leading Bank were transformed through end-to-end automation. This initiative streamlined loan processing, enhanced accuracy, and reduced turnaround time—empowering faster credit decisions and delivering a more efficient lending experience for both customers and staff.

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PROJECT HIGHLIGHTS

Project Summary

The Leading Bank – BCB Lending division is responsible for automating critical operations in the Business and Commercial Banking domain. This includes end-to-end testing for workflows such as Loan Origination, Credit Approval Processes, CPF Handling, and various Commercial Banking Services that support high-value financial transactions. The domain required a scalable automation solution to meet complex financial, regulatory, and release demands.

Challenges

  • Legacy automation framework was unstable and lacked scalability

  • Absence of Page Object Model (POM) resulted in tightly coupled code with low reusability

  • Hard-coded and inconsistent locators frequently broke with UI changes

  • Poor code structure and lack of version control in the repository

  • Test scripts were not CI/CD integrated, causing manual execution delays and inconsistent outcomes

Solution Delivered

✅ Framework Redesign

  • Implemented a clean POM-based architecture with reusable design patterns
  • Refactored legacy scripts and replaced unstable XPath locators with optimized selectors
  • Created a modular codebase for long-term maintainability and faster onboarding

✅ Azure DevOps Integration

  • Migrated the project to Azure DevOps for centralized version control and collaboration
  • Integrated test scripts into CI/CD pipelines for automated build-stage execution

✅ Azure Test Plans Connectivity

  • Connected the framework with Azure Test Plans for real-time updates to test steps
  • Enhanced traceability between manual and automated cases
  • Enabled clear mapping between business requirements and test results

✅ Efficiency Gains

  • Enabled parallel test execution to reduce regression time
  • Automated high-priority loan origination and credit approval flows to increase coverage and reduce manual effort

Impact & Value Delivered

  • 80% reduction in manual regression efforts for lending workflows
  • Substantial improvements in framework stability and maintainability
  • Full team adoption of the framework with positive stakeholder feedback
  • Seamless Azure DevOps and Test Plans integration ensuring traceable, reliable releases
  • Clean architecture supported faster onboarding for new QA team members

Client Feedback

“The new automation framework for BCB Lending has enabled us to confidently validate complex loan and credit flows in every sprint. It fits perfectly into our Azure ecosystem, drives consistency, and reduces our dependency on manual testing.”

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