Client Context
A global retail and consumer goods enterprise relied on Salesforce Sales Cloud for managing leads, opportunities, and partner sales operations. The platform was customized with multiple approval hierarchies, discount workflows, and regional dashboards.
Frequent Salesforce updates and heavy customization led to regression failures and delayed releases, impacting sales productivity across business units.
Challenges
Manual regression cycles took 4–5 days for each sprint.
Frequent post-deployment issues due to missed scenarios.
Lack of reusable automation scripts for repeated test flows.
No integration testing with external systems like ERP and email notifications.
Minimal test traceability between business requirements and executed cases.
Solutions Implemented
Qeagle deployed an end-to-end Salesforce test automation framework optimized for Sales Cloud:
Implemented automation using Provar and Selenium, integrated with Azure DevOps.
Designed data-driven test cases for leads, opportunities, approval workflows, and deal closures.
Created integration tests validating ERP sync and quote-to-order data flow.
Established modular, reusable components for opportunity creation, pipeline tracking, and discount validation.
Automated nightly regression runs integrated with TestRail dashboards for real-time reporting.
Incorporated parallel execution across browsers via BrowserStack to ensure UI consistency.
Value Delivered
Reduced regression cycle time from 5 days to 6 hours.
Achieved 80% automation coverage across sales operations.
Improved test reliability and visibility through integrated dashboards.
Enhanced business confidence in release quality and Salesforce stability.
Impact Highlights
70% faster test execution through parallel runs and reusable scripts.
Zero critical defects in the last 4 Salesforce releases.
Seamless ERP integration validation with automated API and workflow tests.
Improved collaboration between QA, DevOps, and Business teams through continuous testing.