Client Context
The Domestic Payments platform serves as a core collections system supporting ACH transactions from client and non-client banks. It manages both real-time and batch transactions, covering downstream operations such as dispute handling, suspense reconciliation, and error messaging. Due to its critical business role, QA gaps had a direct impact on compliance and customer satisfaction.
Challenges
- Manual regression cycles were time-intensive and repetitive
- High defect leakage and frequent production issues
- Lack of automation across CI/CD pipelines
- Limited performance and non-functional testing coverage
- Poor standardization in test code and traceability to business requirements
Solution Delivered
Qeagle introduced a structured QA transformation strategy:
- Developed extensive API automation covering real-time and batch payloads
- Designed and executed large, complex payloads with functional and technical accuracy
- Validated APIs using Postman and automation scripts to ensure robust error handling
- Raised critical defects proactively and aligned tests with requirement traceability
- Applied industry-standard coding practices in automation to match business workflows and compliance standards
- Introduced NFT (Non-Functional Testing) scripts for performance validation
- Enabled environment support and monitoring using Dynatrace and Kibana for real-time observability and alerting
Value Delivered
- Achieved 0% defect leakage in recent production releases
- Automated all new API test cases with full payload validations
- Accelerated testing cycles and improved early defect detection
- Strengthened collaboration across QA, development, and environment teams
- Established a standardized automation structure for better traceability and maintenance
Impact Highlights
- 40% reduction in manual effort via automation
- Early identification of critical functional and integration defects
- Enabled performance monitoring through Dynatrace and Kibana
- Expanded test coverage across real-time and batch transaction flows
- Embedded shift-left testing practices to catch issues earlier in the development cycle
