Overview
The Individual Product Onboarding (IPO) solution streamlines onboarding of Current Accounts for new customers, including foreign-born individuals and their employees. As a mission-critical process, it directly influences customer acquisition, regulatory compliance, and operational efficiency.
Business Challenge
The QA process faced several limitations impacting speed, quality, and security:
Manual test data creation, ID generation, and sanity checks
Outdated Selenium 3 + JUnit 4 framework hindering scalability
Flaky tests requiring multiple runs before sign-off
Personal credentials used in test pipelines posed security risks
Hardcoded test data reduced flexibility and reusability
Incomplete logs and screenshots made debugging difficult
No parallel test execution, causing long runtimes
Manual sign-offs for releases, involving time-consuming evidence gathering
Unstable environments with poor deployment visibility
Solutions Implemented
Qeagle modernized the QA ecosystem through:
- Upgrading to Selenium 4 + TestNG for scalable, parallel execution
- POM-based reusable framework with centralized data management
- Dynamic test data using Faker and API-based ID generation
- CI/CD integration with Azure Kubernetes Services (AKS) and Selenium Grid
- Retry logic and robust error handling for flaky tests
- Video recording, HAR file generation, and detailed execution artifacts
- Secure pipelines using Non-Warm Body (NWB) accounts
- Shift-left testing for smoke, regression, and QA stages
- Coordination for deployment visibility and stability
Value Delivered
- Scalable, stable, and modern QA framework aligned with best practices
- Centralized test assets (data, HAR files, videos, NWB accounts)
- Improved defect diagnosis through rich execution evidence
- Secure automation with credential-free pipelines
- Full scenario coverage including negative test cases
- Seamless CI/CD integration for continuous testing
Impact Highlights
- 90% manual effort reduction through comprehensive automation
- 100% CI/CD adoption across testing environments
- Faster, reliable executions enabled by retries and parallel runs
- Real-time observability with logs, videos, and dashboards
- Enhanced security and compliance with NWB accounts and audit-ready test processes
